Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, we cannot accept returns on base layers or swimwear that have been worn.
Do you offer a warranty on high-performance gear?
Yes, all Www technical equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them to our charts for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your gear's journey.